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06:31 PM
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Customer Service Has Gone to Crap!
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[quote:Anonymous Coward 72022837:MV8zMjYxMDY4XzU4Mjg1NzcyXzcwNDk5QUVF] [quote:BunBun:MV8zMjYxMDY4XzU4Mjg1NjU1X0RERDkwN0Y4] Well, they told me a story about Jane who made her shopping trip through the Wal-Mart in 20 minutes and her double who took 40 minutes, was late to get her kids and spent only 60 dollars instead of 80. According to Wally, proper product placement makes all the difference. You are being worked over for your money when you go to Wally. They shouldn't be allowed to pipe that music in. I would check people out and they were jamming to the music and I don't even think they were completely aware of what was being done to their checking account. [/quote] The way I see it, walmart shouldn't even be allowed to exist. [/quote]
Original Message
I can remember back in the 70's, when we would go to the gas station, there was a man attending the pump who would pump the gas and clean our windshield and check our oil. He would bring the credit card slider out and do the payment right there at the car. We never had to get out. Of course, he pumped our gas.
In the 70's, when you went to Sears for shoes, there were people working in the department who would measure your foot and go get the size you were looking for. They would put the shoe on your feet and you could see if you liked them. Things were done this way.
When you went to Sears for bras, the women could measure you and help fit you for a bra. There was real customer service.
Now, you can forget being helped by an actual person no matter where you go. If you go to McDonald's at 10 o'clock at night, you are going to wait 15 minutes in the drive through for a small order.
Customer service has gone to crap.
Management thinks that they are Number One.
It's so sad.
I have seen the future and the future is Stupid.
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