Allegiant Airline refuses refund to grieving husband after wife unexpectedly dies

Terry never expected to spend his birthday planning a funeral. Instead he was supposed to be celebrating in Disneyland with his family. Roxann had booked the trip on Allegiant Air back in October.

“Have (my) birthday at the Blue Bayou Cafe at Disneyland and then come back Monday the 13th. But it didn't work out,” said Terry.

Terry called Allegiant and explained the situation. He was hopeful the airline would offer a refund.

“They told me well, no we don't do refunds. Our policy is no refunds under any condition,” said Terry.

The company offered to reschedule the trip but Jim used all his vacation time caring for his wife. Plus, his family could really use the $1,000 spent on airline tickets.

[link to www.khou.com]