I remember exactly what you mean!

There was a shopping plaza we always went to, for new shoes for school, an Easter outfit, or Christmas shopping. These were the norm here in the south. We had Leggett's store, which is now Belk.

I remember always going in and there was a person who would come to you and ask if hey could help you find something. We did not have to chase down someone from another department just to try something on. The fitting rooms even had a little sofa where people could sit and help you decide if it looked good, etc.

And the shoe department! Oh my goodness. There were always helpful young (handsome) men ready and waiting to fit you and measure your foot properly. Even make a second trip to get another pair if your size wasn't right. And they did it willingly, happily. I KNOW this is where my love of shoes comes from. It is my delicious habit, when it comes to classy high heels I cannot turn them down. lol

I could go on and on. I remember the gas station too.

Why doesn't the industry realize this and put it in place again. Truly caring about customers. They would make a fortune.