Need Help with Amazon problem--PLEASE HELP | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 05:47 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 05:49 PM Report Abusive Post Report Copyright Violation | |
Anonymous Coward User ID: 77726703 United States 12/16/2019 05:51 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 05:52 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 05:53 PM Report Abusive Post Report Copyright Violation | I feel like the review needs a spoiler alert. Quoting: wkk Amazon just won't do anything. They say it is all based on algorithms--but there has to be a way to get the worst reveiw out of the number one position. make a copyright claim on it. Can you give me a little more information about that? Do you mean to go to Amazon and make a claim? wkk |
Anonymous Coward User ID: 78254370 Canada 12/16/2019 05:53 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 05:55 PM Report Abusive Post Report Copyright Violation | I am so thankful to you! I just want that review to move down. It really bothers me that it gives away too much information and I cannot get a response from Amazon. They just send their auto-generated replies. In the meantime, anyone who goes in to read about the book gets a retelling of the story that is too much and incorrect. wkk |
Anonymous Coward User ID: 77726703 United States 12/16/2019 06:00 PM Report Abusive Post Report Copyright Violation | I feel like the review needs a spoiler alert. Quoting: wkk Amazon just won't do anything. They say it is all based on algorithms--but there has to be a way to get the worst reveiw out of the number one position. make a copyright claim on it. Can you give me a little more information about that? Do you mean to go to Amazon and make a claim? yes just say it violates copyright laws. it dont have to be true just make the claim. Then its up to them whether they take it down or face a lawsuit. they usually dont even review the commment they just take it down. |
Anonymous Coward User ID: 78110194 United States 12/16/2019 06:01 PM Report Abusive Post Report Copyright Violation | |
Anonymous Coward User ID: 77713188 United States 12/16/2019 06:02 PM Report Abusive Post Report Copyright Violation | OP, go into the Help section under 'Feedback Manager.' You will see a link for 'Request removal of a feedback.' If that doesn't resolve the problem, you can also click on the 'Need more help?' link that takes you to a contact form. There, you can either chat with a customer service rep, or you can leave a number where they will call you back. |
Anonymous Coward User ID: 78247917 United States 12/16/2019 06:09 PM Report Abusive Post Report Copyright Violation | |
Anonymous Coward User ID: 78257050 Germany 12/16/2019 06:11 PM Report Abusive Post Report Copyright Violation | Now, why in the world would you give me a one-star? I am only asking for help with information. This information could be valuable to others also who have a problem with the system and don't know who to contact or how to get help. Quoting: wkk This is just what Juan does. This is the gulp, we all have a place in da choir... |
Anonymous Coward User ID: 45519371 United States 12/16/2019 06:12 PM Report Abusive Post Report Copyright Violation | |
Anonymous Coward User ID: 75958201 United States 12/16/2019 06:14 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 06:27 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 06:28 PM Report Abusive Post Report Copyright Violation | OP, go into the Help section under 'Feedback Manager.' You will see a link for 'Request removal of a feedback.' If that doesn't resolve the problem, you can also click on the 'Need more help?' link that takes you to a contact form. There, you can either chat with a customer service rep, or you can leave a number where they will call you back. Quoting: Anonymous Coward 77713188 Thank you!!! I will do this! wkk |
wkk
(OP) User ID: 78255281 United States 12/16/2019 06:30 PM Report Abusive Post Report Copyright Violation | I feel like the review needs a spoiler alert. Quoting: wkk Amazon just won't do anything. They say it is all based on algorithms--but there has to be a way to get the worst reveiw out of the number one position. make a copyright claim on it. Can you give me a little more information about that? Do you mean to go to Amazon and make a claim? yes just say it violates copyright laws. it dont have to be true just make the claim. Then its up to them whether they take it down or face a lawsuit. they usually dont even review the commment they just take it down. I just went in and found the email to the copyright dept in Seattle for Amazon. I send a brief email describing my situation. Thank you! wkk |
Customer Service Rep User ID: 78224348 United States 12/16/2019 06:31 PM Report Abusive Post Report Copyright Violation | |
Tangy
User ID: 69917668 United States 12/16/2019 06:38 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 06:41 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 06:41 PM Report Abusive Post Report Copyright Violation | |
wkk
(OP) User ID: 78255281 United States 12/16/2019 06:43 PM Report Abusive Post Report Copyright Violation | I am so thankful for all these all ideas. I just feel like nothing is working. I have tried calling and I have written and they just send form letters or send me from one person to another and then say they can't do anything. wkk |
DaisyGrace
User ID: 78257380 Germany 12/16/2019 06:45 PM Report Abusive Post Report Copyright Violation | |
Anonymous Coward User ID: 71056695 United States 12/16/2019 06:51 PM Report Abusive Post Report Copyright Violation | The best thing to do is to write a reply asking the poster to add *** SPOILER ALERT *** at the top of their review. Trying to get the review to be moved down is the wrong solution. You're asking for manual intervention into an automatic process. Go to the source of the problem - the reviewer. Just nicely thank them for their review and ask for them to edit it to include the fact that it contains spoilers. Because surely they don't want to ruin the story for others. The other thing you can try is asking people you know to upvote other reviews with 4 or 5 stars so they can get a higher ranking than the undesirable review. (Ask them to click the "Helpful" button.) |