Venezuelan ex-Smartmatic exec leads Texas country to 1st Dem victory since '64. Really...

For you to decide.

[link to twitter.com (secure)]

Some background on this Elections Administrator

Smartmatic
Company NameSmartmatic
Total Duration12 yrs 10 mos
TitleSolution Manager
Dates EmployedOct 2012 – Mar 2016
Employment Duration3 yrs 6 mos
LocationPanama

I defined all the structure to start the unit of Solution Management:
- Roles, responsibilities, processes and deliverables.
- Created an in-house software development methodology; based on agile methodology principles and modifying them to adapt it to the company's specific needs.
- Evaluated and procured an ALM tool to support the new methodology. This process included the definition of needs, creation of the matrix of evaluation of products, market research for possible providers, and financial analysis of cost/benefit for all options.

The Solution Management unit is nowadays a multidisciplinary group that acts as the front line of the business unit, ensuring the successful development of products and high levels of customer satisfaction. Its responsibilities include:
- Processing all documents related to a commercial opportunity: RFP, TOR, RFI, technical and financial proposals, legal frameworks, required certifications, etc.
- Capturing Customer requirements and ensuring proper User Stories are created.
- Developing and maintaining the Matrix of requirements, and reporting regularly to Senior Management on the progress of the development.
- Backlog management for the products involved. This includes grooming, definition of priorities, alignment of roadmaps for integration and resolution of conflicting definitions.
- Roadmap planning and monitoring.
- Compliance certification.
- Deployment support and first line of troubleshooting.

While in this position my main achievements have been
- Successfully lead the efforts to develop 2 new HW models of voting devices: SAES-A3 and SAES-1800+
- Representing the company in the following events:
o International Center for Parliamentary Studies - Electoral Affairs Seminar. London 2012. Presenter for 2 sessions.
o Seminar for Venezuelan National Media. Panama, 2012. Presenter: How an Electoral Process works.
- Leading the technical team for the bidding process with the Commission on Elections of the Philippines.
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TitleProduct Manager
Dates EmployedJan 2007 – Oct 2012
Employment Duration5 yrs 10 mos
LocationCaracas, Venezuela
Main responsibilities:
- Develop pre-sales strategies coherent with the guidelines and objectives of the BU.
- Evaluate sales opportunities.
- Support sales effort: coordinating proposal content, costing and financial analysis.
- Manage business requirements from existing and potential customers.
- Create business requirement documents for engineering teams.
- Keep regional sales staff informed on the product portfolio: periodic presentations of roadmap and coordination of training to sales staff.

Additional responsibilities:
- Spokesperson for the company in the Philippines. Some of these events included:
o Philippines Senate, Congress and Supreme Court hearings.
o Media interviews (TV, radio and written press).
o Forums with experts of the technology community of the Philippines.
- Leading the VVSG certification effort in the US.

Main achievements:
- Lead the efforts to create EDMP: The project platform for supporting the election-day operation:
o Defined the use cases.
o Wrote the System Specification, using the Volere methodology.
o Defined the user interfaces for the system.
o Supervised the testing and acceptance of the system.
o Deployed EDMP for the first time in 2008.
- Lead the technical efforts to capture the Philippines account:
o Revised all bid and legal documents to define the scope of the technical evaluation.
o Created the test cases and demo script to ensure no requirements were omitted.
o Presented the technology, obtained a 100% compliance result and was declared the winning bidder.
- Designed the printing facilities for the election ballots:
o Defined the entire printing process.
o Evaluated providers and negotiated the final contract conditions.
o Defined the requirements for the remodelling of the National Printing Office.
o Managed the printing of more than 51 million unique ballots, all of them tested, packed and delivered to the exact precinct they belonged to.
o Delivered all ballots ahead of schedule.
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TitleNative Solutions Deployment Coordinator
Dates EmployedJan 2005 – Jan 2007
Employment Duration2 yrs 1 mo
LocationCaracas, Venezuela.
I was the supervisor of the area related to deploying the technology created, specifically the client-side applications. The focus was on customer satisfaction, high quality installations and completion of the project goals. Staff was supervised for the first time during this stage (4 people). In just 2 years I was able to achieve:
- 3 Nation-wide elections successfully executed, deploying over 24.000 machines on each event. Data, configurations, integration and project support were all handled for each event.
- Source code audit with political parties and ONGs. I designed the protocol and the process to ensure all parties left the audit satisfied and confident with the safeguards.
- Defined the troubleshooting model and documentation to support the operation. The model designed back then is still used on every deployment in the present.


At the same time, in parallel, a double responsibility was undertaken, with the objective of boosting the support of the Company’s sales department, which implied a great amount of time meeting new potential customers, defining new features for the platform and in general, understanding the market needs and the path for future versions of the Election Platform. In these 2 years I visited Lima, Curacao, Chicago, Lagos, Sao Paolo, Boca Raton, London, Taipei and Paris among others.
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TitleSoftware Engineer
Dates EmployedJun 2003 – Jan 2005
Employment Duration1 yr 8 mos
LocationCaracas, Venezuela
Development of Software Products according to specifications, mainly in C#. The main focus was on designing and developing the first version of the SAES Voting Software, and all supporting tools for the production process.

Note also his role in The Philippines - [link to www.pna.gov.ph (secure)]