They did the same to my super important package like three months ago...plus no more refunds or guarantees anymore...I paid for overnight shipping more than once and it got here five days late..no refund...I worked for them as a package handler recently...thought it would be a good, secure job...it was a nightmare. I was treated like a dog ...was expected to somehow use broken scanners that didn't work...in the meantime the huge packages and boxes flew down the conveyer belts and hit me while piling up bevause my scanner wouldn't work...that's what a white/ native gal gets but the black girls were sitting and sorting the small stuff ,half the time not working at all...nobody will fire them...they are black. At the orientation about two months ago I knew right away it was fucked up when the slideshow / video kept saying how proud they were to be of different races...showed pnky blacks, Mexicans , Asians. Wtf that company is totally fucked. I went home at night covered in bruises and could hardly walk...then we hardest workers get bitched at for mistakes when their fucking goddamn equipment is broke ..it wasn't our fault. One night I said fuck this and walked out. I wanted to be a driver but they said I had to have work driving expierence...even though I have a 32 year perfect driving record...fuck them