Coinbase account was compromised and funds gone

Aaaaaaaaaaaaaand it`s gone.

Nope. That is a life lesson and do not consider it a loss. It grew you as a person. Next time will you do that? No.

Vault it next time if you must keep it on there.




- - - - - -

How did they redirect? Did they install some malware on your computer from an e-mail attachment or something? How did it happen exactly?

Yea it's gone*

maybe ditch the device

Tired to log into my coinbase pro account and probably mistyped the address. Got a message to call them and verify my account. I did and through the verification process I gave them access to my computer. Used gotoaassist.com. They did their thing to "link" my account to coinbase. By the time I realized it was probably (and it was) a scam and locked my account it was too late.

It's painful and embarrassing, but I posting so no one else does what I did. Oh, coinbase support sucks. Standard message reply was that they would get back to me in a few days. It took two days to unlock my account so I worried for two days that my funds might be gone. Now, two days later, I no longer have to worry. Gone.

you didnt use 2FA ??

Thanks for sharing OP.

I thought I would capture the lessons learned here...

1. Always bookmark your crypto related websites from a reputable source like coinmarket cap or something like this. (don't manually type URLs in)

2. Enable two factor authentication using an authenticator app on your mobile device. (SMS is not good enough).

3. Be suspicious of anything that asks for you to install something on your just to authenticate into a service, 99% of the time this will be a scam of some sort.

4. Of course be suspicious of any e-mail or related attachments (phishing attempts).

Hope this helps prevent this from happening to someone else out there.

damn man.. those support scams are going on like a decade old. how do ppl still fall for this stuff?..

Well hopefuly you didn’t have much. Unfortunately if you made money the IRS does not consider you losing your money in fraud to be a deductible expensive against your gains so you will still owe taxes

There are a lot of new and young folks investing in crypto. People have to realize in crypto you have to have some understanding of what you are doing. No only with the simple things like logging into a website, but also setting up a hew wallet, depositing/withdrawing, staking, etc. There a lot of pitfalls out there.

Until crypto gets to a point where Grandma can do it, it will continue to have trouble with mainstream adoption.

I know this hurts. But you're a fucking retard.


There's no recourse. I apologize if you're 90yrs old and never used the internet before.

Wow, that was pretty harsh. But there is an element of truth. :)

Thanks, the wound is deep and painful and I really needed you to through salt into it. Do you feel better? I don't.

Is there a tall building near you?

Unless the sun fries the whole grid!


A HA.........Wait for it......

Two years left. Tops.

I doubt there's anything that can be done.

If you're trading considerable amounts of crypto you NEED to have a separate computer that is not used for ANYTHING else. No web browsing, no porn, no YouTube, NOTHING BUT ACCESS TO YOUR EXCHANGE ACCOUNTS.

Then you create shortcuts on that desktop directly to your exchange(s).

It's worth the extra $500 for a dedicated computer just for trading

You did really need it. The fuck were you thinking?

I'm sorry. I'll tell you what.. Send me your cc number address date of birth and ss number and I'll log into.your Coinbase account and get it all straightened out

that was harsh. I'm sorry. But bro... That is not how security works. You don't give access to your computer over a simple login issue.. You don't even verify over the phone. What are they going to do? Sample your voice? Hello

Did you click on a link from an email and then enter your credentials?

I'm confused about how you got ensnared in the scam to begin with.

If you went to the coinbase URL directly, there's no way this could have happened.

dont all these exchanges have fdic insurance?

sorry op...ignore the assholes

In addition to this, I would power off and disconnect internet from it when not it use.

plenty of youtube videos on the indians scamming grannies out of their bank account.

Probably one of these bro's did it
[link to www.youtube.com (secure)]

Bottomline man, your coins are long gone.

I got that IRS call that one time...stupid me, i called the number back, but fortunately, the guys indian accent gave it away.

But man, come on, if somebody asks you to install something on your computer, that's a red flag.

On other news....i've told my mom who is almost 80....never ever give anybody your bank account info if they are calling you. If they call you to tell you that you need to pay, you call them back.

Just two weekends ago, i go visit her, and she is on the phone and i hear her giving her bank account info...and i'm like, who are you talking to? And she says, amazon. And im like, since when have you ever ordered from amazon? Got on the phone with the indian asshole and told him that i was on my way to get the gift cards...

But yea, geezus mom, only been telling you for 5 years never ever to give your info on the phone.

sorry man, that sucks. hope it wasnt too expensive of a lesson. never keep a significant amount on an exchange.

Don't worry bro, it's all going to zero anyways.

Can't eat crypto right?

Coinbase does not have a phone number and when you contact them it takes many days to get someone to respond.....a bunch of BS
Sorry this happened to you OP.....sad times we live in.....GREED is rampant!