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UK CYBER ATTACKS - Got An Email today - Cyberattack in UK on businesses

 
Anonymous Coward
User ID: 79428569
United Kingdom
01/14/2022 02:32 PM
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UK CYBER ATTACKS - Got An Email today - Cyberattack in UK on businesses
Dear customer,



Please find below a status update on the previously communicated cyber-attack to the Brookson Group.



Our digital forensic partners are now well underway combing through the Brookson Group Infrastructure to ensure a safe removal of the cyber-attack is completed as quickly as possible. The output of this activity is the production of a safe road map detailing the reactivation of our infrastructure, and although this is a very slow and methodical process it is vital to ensure the continued protection of our customer and supplier data. No data has been extracted from the Brookson Group network.



As it stands, we do not currently have the detailed timeline and how that translates to operational services, but we will share this as soon as we are in receipt of it.



In addition to this email, we are also ensuring these updates are shared across all the Brookson Group social channels to make it as easy as possible to receive updates for our customers and suppliers.



Just to confirm from my previous update, the Brookson telephony service is an IP hosted system so the disconnection of the Brookson network to the outside world is why our phone lines are not working, emails are protected from this disruption. Our Connect, WorkforceManager and IR35 portals are also disconnected as a result of our precautionary measures.



We are contacting all our recruitment agency partners and have contingency plans in place for payroll services in case the delays are longer than anticipated.



We are very touched by the sentiment of our customers and the industry in general in terms of the offerings of support for dealing with this debilitating, malicious attack and we will of course share our defence strategy with any future impacted parties once fully resolved.


Please use [email protected] for any urgent correspondence.



We thank you for your support and understanding and we will provide further updates throughout the day.





Andrew Fahey
Group CEO

Brookson One
Anonymous Coward (OP)
User ID: 79428569
United Kingdom
01/14/2022 02:38 PM
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Re: UK CYBER ATTACKS - Got An Email today - Cyberattack in UK on businesses
Good evening,



As confirmed in our previous updates, we have a clear plan of action to return the Brookson infrastructure to its normal state. Due to the complexity of this activity, it is likely to be early next week before we reconnect all external portals.



To ensure impact to your business is kept to a minimum, we have put a temporary invoice raising solution in place. We understand that invoices are time-critical, therefore we would ask that if you normally raise your hours on Connect, please could you instead do this for the current week by clicking the link below and completing the form. We will then use this information to create an invoice and submit this on your behalf to your client/agency as quickly as possible.



We have been in constant communication with all agencies to ensure they understand the current situation and impact.



Need to raise an invoice? Click CXXX



Please continue to use for any urgent correspondence.



We thank you for your support and understanding and we will provide further updates throughout the day.





Andrew Fahey
Group CEO

Brookson One





GLP