Years ago gave a package to fed ex and they lost it and the more questions I asked the more evasive they got. Ultimately they told me it was blown up by the government. Sheesh it was clothing that my friend in college asked me to mail her and it had some snacks. I have to buy my friend all new clothes on my dime they refused to compensate me even a penny kept telling me to "read the fine print" and that the gov. blew up the package".